Frequently Asked Questions

Opus Lingua is an AI-powered translation service specifically designed for Dynamics 365 Business Central Excel translation files. It uses Claude AI to provide accurate, context-aware translations for your localization needs.

We support Excel files (.xlsx and .xls) with LCID-based columns. Your file should have columns named with language codes like 1033 (English), 1031 (German), 1036 (French), etc.

Compatible with:

• D365 Translation Exports - Native Dynamics 365 translation files exported from the customization area containing entity and field labels.
• XRMToolbox EasyTranslator - Excel exports from the popular EasyTranslator tool, including multi-sheet files with entities, attributes, views, forms, and other components.

1. Create a free account - you'll get 100 credits to start
2. Create a project to organize your translations
3. Upload your D365 Excel file
4. Select source and target languages
5. Download your translated file when complete

1 credit = 100 translation entries. Credits are deducted based on the number of empty cells that need translation in your target language columns. Credits never expire!

We automatically refund credits for any failed translations. If a job fails completely, you'll receive a full refund. For partial failures, you'll be refunded proportionally.

It depends on when you cancel the job:

• Pending jobs: If you cancel a job before it starts processing, you will receive a full credit refund.
• Processing jobs: If you cancel a job that is already being processed, credits will NOT be refunded because translation work has already been started and API costs have been incurred.

Note: Jobs that fail due to system errors are always automatically refunded regardless of their state.

No! Your credits never expire. You can use them whenever you need translations.

We support 30+ languages including: English, German, French, Spanish, Italian, Dutch, Portuguese, Russian, Chinese (Simplified & Traditional), Japanese, Korean, Arabic, Hebrew, Turkish, Polish, and many more European and Asian languages.

We use Claude AI which provides highly accurate, context-aware translations. The AI understands D365 terminology and produces translations suitable for enterprise software. For critical content, we always recommend a human review.

Yes! You can select multiple target languages in a single job. All empty cells in your selected target language columns will be translated.

Yes! Your files are encrypted during upload and storage. We use Azure Blob Storage with enterprise-grade security. Files are automatically deleted after 30 days.

Yes! You can export all your data from the Account Settings > Privacy & Data page. This includes your profile, projects, jobs, and transaction history.